Front of House Team Member 

Job Type: Part Time 

Pay: from £8 – £12.71  (Age Dependent)

Ready to be part of a fast-growing, people-focused company serving incredible food, specialty coffee, and memorable experiences every damn day?

Since 2016, The Steamhouse has built its reputation around bagels, espresso, and doughnuts, creating vibrant spaces where customers and teams feel at home. We’re now looking for an enthusiastic Front of House Team Member to join our team and help deliver the Steamhouse experience.

About the Role

As a Front of House Team Member, you’ll be at the heart of the customer experience. From preparing our signature filled bagels and serving specialty coffee to creating a welcoming atmosphere, this Front of House Team Member role is all about energy, teamwork, and delivering exceptional service.

The ideal Front of House Team Member is confident, friendly, and passionate about hospitality, with a strong focus on quality and customer care.

Why Join Us?

Work in a Positive Team Environment

Be part of a collaborative and supportive team that values passion, personality, and hard work.

Growth Opportunities

As we continue to grow, there will be opportunities for development and progression within The Steamhouse.

Amazing Products

Work with premium ingredients, fresh bakery products, and quality coffee every day.

Employee Perks

• 20% staff discount across all venues
• Complimentary hot drinks during shifts
• Access to our employee wellbeing app, Wisdom
• Ongoing training and development opportunities

Key Responsibilities

Customer Experience

• Deliver friendly, welcoming, and professional customer service
• Serve guests confidently at both table and counter service
• Help customers with product recommendations and menu knowledge
• Ensure every customer has a positive experience

Food & Beverage Preparation

• Prepare food items, including our signature filled bagels, to company standards
• Ensure all food and drinks are presented to high quality standards
• Support food prep and service readiness throughout the day

Order Fulfilment & Service

• Process customer orders accurately using the till system
• Deliver food and drinks efficiently and professionally
• Clear tables and maintain a clean customer environment

Teamwork & Operations

• Work collaboratively with both front and back of house teams
• Support different areas of the business when required
• Maintain high standards of cleanliness, hygiene, and food safety

What We’re Looking For

• Experience in hospitality, customer service, or café environments preferred
• Positive attitude and strong communication skills
• Ability to work efficiently in a fast-paced environment
• Passion for food, coffee, and delivering great service
• Reliable, organised, and a strong team player

What Success Looks Like

A successful Front of House Team Member consistently delivers excellent customer service, prepares food and drinks to a high standard, maintains cleanliness and hygiene, and contributes to a positive, energetic team environment.

If you’re a motivated Front of House Team Member looking to grow with an exciting hospitality brand, we’d love to hear from you. Apply now and join The Steamhouse team.

---

Kitchen Porter / Kitchen Assistant

Job Type: Full-time
Pay: £8 – £12.71 (Age Dependant) 

Who Are We?

Since 2016, The Steamhouse has built its reputation on bagels, espresso, doughnuts and great food. Today, we’re continuing to grow our premium casual brunch offering, focused on high-quality ingredients, freshly made products and memorable customer experiences.

We’re looking for a reliable and hardworking Kitchen Porter to join our kitchen team. If you’re organised, enjoy working as part of a busy team and take pride in keeping things clean, safe and running smoothly, this could be the perfect role for you.

About the Role

As a Kitchen Porter, you’ll play an important part in keeping our kitchen running smoothly every day. You’ll support the chefs by maintaining excellent cleanliness and hygiene standards, keeping equipment clean and ready for service, and assisting with basic food preparation when required.

This Kitchen Porter role is ideal for someone who enjoys being part of a fast-paced environment, isn’t afraid of hard work and understands that a great kitchen depends on a great team.

Why Join Us?

• Work-Life Balance: Daytime trading means fewer late nights.
• Career Growth: Opportunities to learn, develop and progress within a growing company.
• Team Culture: Join a supportive, passionate and hardworking team.
• Learn New Skills: Gain experience working alongside our kitchen team.
• Growing Business: Be part of an independent brand continuing to grow and develop.

What You’ll Get

• Work within a friendly and supportive kitchen team.
• Access to our employee wellbeing app.
• Career development and internal progression opportunities.
• 20% staff discount (plus friends & family when dining with you).
• Complimentary hot drinks during shifts.
• The opportunity to learn new kitchen and food preparation skills.

Key Responsibilities

• Complete cleaning duties efficiently and to a high standard.
• Keep kitchen floors, walls, work surfaces and equipment clean and hygienic.
• Wash pots, pans, crockery and cutlery promptly throughout service.
• Maintain a clean, organised and well-stocked wash-up area.
• Ensure chefs have a steady supply of clean equipment during service.
• Support the kitchen team during busy periods.
• Assist with basic food preparation when required.
• Follow all food hygiene, health & safety and cleaning procedures.
• Keep kitchen areas organised, safe and accessible.
• Report any equipment issues or potential hazards promptly.

What We’re Looking For

• A hardworking, positive and reliable attitude.
• Someone who works well as part of a team.
• Ability to work efficiently in a busy kitchen environment.
• Good attention to cleanliness and detail.
• An organised approach to your work.
• Willingness to learn and support the wider kitchen team.
• Previous kitchen or hospitality experience is helpful, but a great attitude is just as important.

(Please note: This role requires flexibility over 7 days, including weekends.)

What Success Looks Like

A successful Kitchen Porter at The Steamhouse maintains excellent cleanliness and hygiene standards, works efficiently during busy periods, keeps equipment clean and organised, and provides fantastic support to the wider kitchen team.

If you’re looking for a Kitchen Porter role where you can become part of a great team, develop your skills and help keep a busy kitchen running at its best, we’d love to hear from you.

Apply today and join The Steamhouse — delivering incredible food, great coffee and memorable experiences, every damn day!